Privacy Policy

1. Data Controller

The data controller responsible for the processing of personal data is:

PUFFONI LTD
Ippokratous 19 SOLOI KOMPLEX
Office 201
Geroskipou 8201
Paphos
Cyprus

Email: info@puffoni.com
Phone: +357 95 909991
Website: www.puffoni.com

2. Personal Data We Collect

When using the website www.puffoni.com, we may collect the following personal data:

• first name and last name

• email address

• phone number

• delivery address

• information necessary to process an order

• user account information (when creating a personal account)

Payment information is processed directly through secure payment providers including Stripe, PayPal, Apple Pay and Google Pay. PUFFONI LTD does not store customers’ credit card details.

We may also automatically collect certain technical information, including:

• IP address

• browser and device information

• website usage data

• cookies and similar technologies

3. Purpose of Processing Personal Data

Personal data may be used for the following purposes:

• processing and fulfilling customer orders

• organizing product delivery

• communicating with customers regarding their orders

• providing customer support

• managing user accounts

• improving the functionality and performance of the website

• performing analytics and statistical analysis

• ensuring website security

• sending brand news, invitations and promotional information (where the user has provided consent)

4. Analytics and Marketing Tools

The website www.puffoni.com may use analytical and marketing tools, including:

• Google Analytics

• Meta Pixel (Facebook / Instagram)

These tools help us understand how visitors interact with the website, improve the user experience and support marketing campaigns.

Data collected through such services may be processed by the respective service providers in accordance with their own privacy policies.

5. Sharing Personal Data with Third Parties

To provide our services and fulfil customer orders, PUFFONI LTD may share personal data with the following categories of third parties:

• payment providers (Stripe, PayPal, Apple Pay, Google Pay)

• courier and postal delivery services

• logistics providers

• hosting and IT service providers

• analytics and marketing service providers

Personal data is shared only to the extent necessary for the provision of these services.

PUFFONI LTD does not sell or transfer personal data to third parties for their independent marketing purposes.

6. Data Storage and Security

Personal data is stored on secure servers of the hosting provider used for the operation of the website www.puffoni.com, as well as within the website infrastructure built on the Laravel platform.

PUFFONI LTD implements appropriate technical and organizational measures to protect personal data against:

• unauthorized access

• alteration or destruction of data

• loss of information

• unauthorized disclosure

Personal data is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law.

7. User Rights

In accordance with the GDPR, users have the following rights regarding their personal data:

• the right to obtain information about their personal data

• the right to access their personal data

• the right to correct inaccurate data

• the right to request deletion of personal data (“right to be forgotten”)

• the right to restrict the processing of personal data

• the right to object to the processing of personal data

• the right to data portability

• the right to withdraw consent to data processing

To exercise any of these rights, users may contact:
info@puffoni.com

8. Cookies

The website www.puffoni.com uses cookies and similar technologies to ensure the proper functioning of the website, analyse user behaviour and improve the overall user experience.

Detailed information about cookies is available in the Cookie Policy published on the website.

9. Age of Users

The website www.puffoni.com is intended for users 18 years of age or older.

PUFFONI LTD does not knowingly collect personal data from individuals under the age of 18.

10. Changes to This Privacy Policy

PUFFONI LTD reserves the right to update or modify this Privacy Policy at any time.

The current version of the Privacy Policy is always available on the website www.puffoni.com.

Continued use of the website after changes have been made constitutes acceptance of the updated Privacy Policy.