FAQ
Puffoni jewelry is created using natural freshwater pearls, handcrafted Murano glass elements, and high-quality jewelry hardware.
Each piece is assembled by hand in the Puffoni studio, giving every design its own character and natural individuality.
Yes. Puffoni jewellery features natural cultured pearls.
Each pearl is formed inside a living shell, so slight variations in shape, colour or surface texture are a natural characteristic of the material and part of its unique beauty.
Puffoni glass elements are handcrafted from Murano glass.
They are suitable for everyday wear, but like any glass material, they may be damaged if dropped onto a hard surface or exposed to strong impact.
We recommend handling your jewelry with
Yes, Puffoni jewelry is designed to be worn regularly.
To preserve its beauty over time, we recommend removing jewelry before sports, swimming, visiting pools or the sea, and avoiding contact with household chemicals.
We provide a size guide for each type of jewelry to help you select a comfortable length.
You can review the guide on the product page before completing your purchase.
Yes. Jewelry can be created through personal design sessions or during a Puffoni workshop.
This allows you to create a piece that fully reflects your personal style.
You may request an exchange or return within 14 days of receiving your order.
Full details are available on the Exchanges & Returns page.
Yes. Puffoni jewelry is covered by a 12-month warranty from the date of delivery.
The warranty covers manufacturing defects and assembly issues.
More information can be found on the Warranty page.
Yes. We offer Puffoni Care, a service that includes professional cleaning, reassembly, cable replacement, and restoration of elements.
If your jewelry requires service, simply contact us and send a photo of the item.
A Puffoni workshop is an experience where you can create your own jewelry piece using Murano glass elements and natural pearls under the guidance of the Puffoni team.
Workshops take place in Limassol and can also be organized as private events.
Yes, Puffoni offers gift certificates.
You can choose between a digital certificate delivered by email or a printed certificate presented in our signature packaging.
It is a thoughtful way to give jewelry while allowing the recipient to choose their favorite piece.
Yes. Every Puffoni piece is packaged in our signature gift packaging, making it ready to give as a present.
If you are unsure which piece to choose, a Puffoni gift certificate is a perfect alternative.
Puffoni jewelry uses hypoallergenic hardware made from surgical steel with durable plating.
These materials are suitable for most people with sensitive skin.
Yes. Many Puffoni pieces can be updated or adjusted — for example, shortening the length, changing elements, or reassembling the design.
These services are available through Puffoni Care.
Yes. Many Puffoni designs are created to be easily combined.
You can layer multiple pieces, create multi-layered looks, or add Puffoni pendants to necklaces and bracelets.
Yes. Puffoni jewelry is shipped worldwide.
You can find full information about delivery times and shipping options on the Shipping page.